In order to successfully update an older version of Attendance Rx to the latest release, you must first insure your existing product has an install (activation) key, not simply a serial number.
Attempting to upgrade without an activation key...
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What do I need to know before I attempt to install the latest version of the Attendance Rx software?
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I am having trouble importing or exporting to QuickBooks. Run-time error: Cannot create QBXMLRP COM component
Problem
This error will occur if you attempt to perform import/export functions with Quickbooks, and the Quickbooks software has not been installed on the same computer as the Attendance Rx database.
Solution
Install Quickbooks on the...
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Where can I obtain a replacement copy of my product user manual or quick start guide?
User manuals and quick start guides in PDF (Adobe Acrobat) format are available for free download from the Acroprint website. Click here to visit our User Manual download center.
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Oops! I forgot my password! How can I access the software?
If you are unable to access your Attendance Rx or Attendance Rx Network software due to a lost or forgotten password, contact the Acroprint Help Desk to receive instructions.
This policy is in place to prevent unauthorized personnel from...
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Information about Windows Vista compatibility
Attendance Rx, Attendance Rx Network, ATRx ProxTime, ATRx Biometric 1000, timeQplus Biometric (V2)
With the release of Version 2.3.20 of the Attendance Rx software, AttendanceRx, AttendanceRx Network, ATRx Biometric 1000 and ATRx...
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What do I need to do to update my Attendance Rx based system for the Daylight Saving Time (DST) change?
Products powered by the Attendance Rx software (including Secure PunchIn, ProxTime and Biometric 1000) receive their time and date information from the Windows operating system of the PC or server on which the Attendance Rx software is...
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What do the "User Preferences" settings do?
The User Preferences selection allows you to modify your individual preferences for Time Totals Format, Date Format, and Time of Day Format. These preferences will only apply for your supervisor or administrator login; they will not affect...
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What is the purpose of the "Weekly OT Starts On" setting?
This feature determines the day on which the employees´ hours used for calculating overtime reset to zero. This feature allows Semi-Monthly and Monthly pay periods to calculate accurate weekly overtime even when the pay period may...
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Can ProxTime terminals be connected via wireless (WiFi) network?
The ATRx10 ProxTime Terminal communicates to the PC via RS232. The ATRx20 ProxTime Secondary Terminal communicates to the ATRx10 Terminal via RS485. Neither terminal is 802.11b or 802.11g (wireless Ethernet) compatible.
...
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Can I use a biometric fingerprint reader (ATRx Secure PunchIn device) with an ATRx ProxTime system?
Biometric devices such as the Secure PunchIn fingerprint reader require a special biometric-enabled version of the Attendance Rx software. The standard version of Attendance Rx that ships with ATRx ProxTime does not support the use of biometric...
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When attempting to enable my HandPunch unit, I received the following error: Object variable or With block variable not set.
Problem
HandPunch is the installed device. When you click the Enable Device button in the Biometrics tab of the System Utilities screen, the following message is displayed in an error window:
Object variable or With block variable not...
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I receive "low system resources" errors from Windows when I attempt various Attendance Rx functions.
This error may be caused by a number of different problems.
Your CPU, or central processor, may be extremely busy. This may occur due to too many running processes, or an errant process looping.
Use the Windows Task Manager to...
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The ARXSERVICE task is not in the Task Manager process list or will not start. Clients cannot connect.
Symptoms
Clients cannot connect. At the server, there is no task named arxservice running in the process list of task manager.
Solution
Several things can cause this problem.
Check folder sharing options. This folder...
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I need help understanding and configuring Round, Grace or Dock settings.
We have prepared a brief, helpful video to define the terms and demonstrate how to configure the settings for Round, Grace and Dock. Click here to view Round, Grace and Dock video.
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What do I need to know before I attempt to install the latest version of the Attendance Rx software?
In order to successfully update an older version of Attendance Rx to the latest release, you must first insure your existing product has an install (activation) key, not simply a serial number.
Attempting to upgrade without an...
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Important Instructions for upgrading Attendance Rx software
In order to successfully update an older version of Attendance Rx to the latest release, you must first insure your existing product has an install (activation) key, not simply a serial number. Attempting to upgrade without an activation...
↧
Where can I obtain a replacement copy of my product user manual or quick start guide?
User manuals and quick start guides in PDF (Adobe Acrobat) format are available for free download from the Acroprint website. Click here to visit our User Manual download center.
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How do I move my existing Attendance Rx software to a new computer or operating system?
Is your Attendance Rx software installed on a computer running the Windows XP or Windows Server 2003 operating system? Do you need to move the software to a new computer? Download or print this handy PDF-format file for detailed step-by-step...
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Information about Windows Vista compatibility
Attendance Rx, Attendance Rx Network, ATRx ProxTime, ATRx Biometric 1000, timeQplus Biometric (V2)
With the release of Version 2.3.20 of the Attendance Rx software, AttendanceRx, AttendanceRx Network, ATRx Biometric 1000 and ATRx...
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What do I need to do to update my Attendance Rx based system for the Daylight Saving Time (DST) change?
Products powered by the Attendance Rx software (including Secure PunchIn, ProxTime and Biometric 1000) receive their time and date information from the Windows operating system of the PC or server on which the Attendance Rx software is...
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